Terms and Agreements Contract for all Retreat Guests
Please take the time to understand the traveller’s terms and conditions detailed below. You must confirm your agreement to these terms and conditions as part of the booking process.
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1. This booking is a contract.
When you book to attend the retreat, you will be deemed to have agreed to the traveller’s terms and conditions. If you are booking a trip for multiple people, then all travellers in that booking will be deemed to have read and agreed to the traveller’s terms and conditions.
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2. Payment and Deposit
You must pay a non-refundable deposit towards the trip's price to confirm a booking. Full payment is due at least 90 days prior to the start date. We reserve the right to cancel your booking if the final payment is paid after the due date.
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3. Guest Cancellation Policy
Guests must cancel 90 days before the event start date to transfer to another retreat. If a guest cancels less than 90 days before the retreat, only their deposit may be applied to another retreat. If a guest leaves during the retreat, there will be no refund.
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4. Cancellation by River Mace
River reserves the right to cancel any trip or part of the trip. In this event, we will provide retreat credit, valid for two years. If River Mace cancels a retreat for any reason, including Force Majeure,River Mace is not responsible for loss of funds in association with travel accommodations made by the guest.
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5. Passports, Visas, and Flights
You are responsible for obtaining all required travel documents for countries you will visit during the retreat. For many countries, passports must be valid for at least 6 months beyond the duration of the trip. Visa information will vary from location to location, and details will be included in your trip’s logistics. You are responsible for booking flights to the retreat. We can help find options but cannot book or cover flight costs. We are not responsible if you are refused entry into the country because of incorrect travel documents, and this event will not result in a refund.
6. Travel Insurance
River Mace does not offer this insurance, but you can purchase it through an outside company. Each attendee is 100% responsible for any loss, penalties, fees, or other financial consequences arising from booking or cancelling a trip.
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7. Requests for a Roommate
If you are travelling alone and would like to book a shared room, we will do our best to room you with another guest.
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8. Extra Activities & Retreat Schedule
The website page for your retreat will list what is included and what is excluded in the price of your retreat. Optional activities are not included in the price and are not included in this agreement. Any assistance a third party provides does not render River Mace liable for them. The schedule, activities and teachers are subject to change.
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9. Discretion to Deny Bookings
We reserve the right to reject any client booking at any time before the start date. In this case, we will provide a full refund.
10. Photography/Videography
Any photography/videography from the retreat will be granted as use for our marketing and promotional purposes on a royalty-free basis. If you would like to be excluded from photography/videography during the event, please let us know ahead of time, and we will do our best to accommodate you.
11. Assumption of Risk
River Mace is dedicated to your safety on every trip; however, you must take responsibility for your own safety. You understand that you must assume the risks and hazards inherent in travel. These risks and hazards may include, without limitation, delays, injury, illness, death or other unanticipated events, and may be caused by force majeure events, the negligence of River Mace, or other persons (including third party operators), the intentional and/or criminal conduct of others, or other circumstances.
Indemnification: The guest recognises the risk involved in the activities offered. Therefore the participant accepts financial responsibility for any injury that the participant may cause either to him/her, or to any other participant due to his/her negligence.
12. Limitation of Liability and Release
You acknowledge and agree that River Mace shall not be liable for any direct, indirect, consequential or incidental damage, liability, injury, loss, cost or expense you may incur (including any claim relating to personal injury, illness, death, property damage or loss, delay or other inconvenience) arising out of, or by reason. You release River Mace from any and all claims, liabilities, losses, expenses, damages, demands, actions, causes of action, lawsuits or sums of money of any kind arising out of, by reason of, resulting from and/or related to any trip you may book and/or participate in; and you understand and acknowledge that you are fully responsible for and expressly assume any and all risks, whether known or unknown, in connection therewith.
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13. Privacy Policy
Any personal information that we collect about you may be used for any purpose associated with the operation of a trip, or to send you marketing material in relation to our events and special offers.
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14. Food Allergies and Allergies Notification, Acknowledgement, and Release of Liability
An environment free of allergens, including but not limited to food allergens, cannot be guaranteed by River Mace. We do our best to accommodate any food allergies, but cannot guarantee entirely allergen-free environments. Therefore, the released parties cannot guarantee that any particular food product is free of all traces of any particular allergen, that consumption of a food product will not result in some form of allergic reaction, or that the participant will not come into contact with any allergens while in attendance on a River Mace retreat. The undersigned acknowledges and agrees that i) she/he is aware of such risks and that participation in the event will expose the participant to food, activities and persons that may result in exposure to allergens and injury, and in that regard by assuming such risks, the participant hereby fully releases and discharges River Mace from any and all liability and/or responsibility to the participant, the undersigned, or any third party for death and/or injuries to the participant, and/or any direct, indirect, punitive, incidental, or any damages that arise out of or relate to participant’s participation in a River Mace retreat and/or exposure to food allergens.
15. Updating of Terms & Conditions
River Mace reserves the right to update and/or alter these Terms & Conditions at any time.
WAIVER
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As consideration for being permitted by River Mace to participate in these activities, I hereby agree that I, my assignees, heirs, distributees, guardians, and legal representatives will not make a claim against River Mace, their affiliates, employees, agents or volunteers or any of their affiliated organisations for injury or damage resulting from acts, howsoever caused, by any employee, agent, or contractor, or any of their affiliated organisations, as a result of my participation in River Mace retreat. I hereby release River Mace, and any of their agents or affiliated organisations from all actions, claims or demands that I, my assigns, heirs, distributes, guardians, and legal representatives now have or may hereafter have for injury, damage, or death resulting from my participation in River Mace’s retreat.
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I am medically, physically, emotionally and in all respects fit and able to participate in River Mace Devon Retreat.
I agree I will be fully and financially responsible for my own physical condition and well-being during the retreat and will follow the safety precautions and instructions prescribed by River Mace.
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I acknowledge that River Mace may make suggestions that are intended to help me and my well-being from time to time. However, I take ultimate responsibility for my choices and realise that River Mace is not a licensed medical provider and that I must consult my doctor.
If I experience pain or discomfort during the retreat, I modify River Maces instructions to suit my needs. I will not hold River Mace responsible for any pain or discomfort I experience during or after the retreat. I understand that the activities offered on this retreat are not a substitute for medical care. I understand that River Mace is not qualified to diagnose, prescribe, or treat physical or mental illness.
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For the benefit of everyone, River Mace reserves the right to accept or reject any participant at any time without liability. If River Mace determines, in its sole and exclusive discretion, that a participant is disruptive to the harmony of the retreat, it may, without any obligation to pay a refund or any other amount whatsoever, expel a such participant from the retreat. River Mace will carry no responsibility or liability for any participant who leaves the retreat before its conclusion or for any activity undertaken by any participant not included in the retreat itinerary.
By agreeing to the terms outlined here and elsewhere on the River Mace website, I hereby release and discharge my rights and claims for damages or liabilities that may result from participation in the trip.
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I agree to the terms and conditions contained in the above contract: